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Contact us

Head office:Tripoli, Mohieddin Mohammed Fikini Street – Abu Miliana district
Direct line:0900501501
P.O. box and commercial register:P.O. Box 6892, Hay Al-Andalus | Commercial register 48877
Opening hours:Sunday to Thursday
From 9:00 a.m. to 3:00 p.m.
  • Current accounts
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  • Financing products
  • Exchange rates
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  • Reset PIN
  • Update customer details (KYC)
  • Track request status
  • Online banking
  • Alwaha Pay app
  • واحة برو app
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  • Live rates tool
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Licensed payment and transfer networks:
ONEPAY
LYPAY
RTGS
ACH
SWIFT
MoneyGram

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Privacy Policy|Terms & Conditions
Terms and Conditions
  1. Terms & Conditions

Terms & Conditions

By using this website you agree to these terms. Product-specific conditions for accounts, cards, transfers and financing are those set out in the contract you sign at the bank and in Central Bank of Libya regulations.

About this website

The site is provided by Al Waha Bank for information and to submit service requests. It does not replace contracts, tariff schedules or official notices issued by the Bank or the Central Bank of Libya.

Accuracy

We take care to keep information current. Exchange rates, fees and product features may change; the rate or term that applies is the one confirmed by the Bank at the time of the transaction.

Digital services

Alwaha Pay and other apps are subject to their store listings and in-app terms. Keep your credentials confidential and notify the Bank immediately if you suspect unauthorised access.

Liability

The Bank is not responsible for loss arising from use of this website except where Libyan law requires otherwise. External links (including app stores and the developer credit) are provided for convenience.

Contact

For questions about these terms, visit a branch, call 0900501501, or use the contact options on the Help page.